Windows 95 Shutdown Problems
Support Bulletin: 7040
This document contains suggestions for fixing Windows 95 shutdown problems.
If you are using RCPTRNDS.SYS or RTR16NDS.SYS
If you are using RCPTRNDS.SYS or RTR16NDS.SYS older than version 4.35 and a newer version of Microsoft's NDIS.VXD than what was originally shipped with the original release of Windows 95, your Windows 95 machine will hang upon shutdown. The machine will stop responding (hang) at the "Please wait while your computer shuts down" screen, but your workstation should deinsert from the ring.
This "newer" version of NDIS.VXD is included with Microsoft's Dial-Up Networking Accelerator Pack version 1.1 with ISDN support and is also included with Microsoft's OSR2 or "B" release of Windows 95.
How to Fix It...
General Shutdown Troubleshooting
Microsoft has a Knowledge Base Article on troubleshooting shutdown problems. You can search for information at: